1. ALL our items are made to order with a shipping timeframe of an average of 10 business days from receipt of payment.
2. Each listing will have specific ordering instructions. PLEASE read it completely before ordering.
3. We offer a 100% satisfaction policy. Email me with your concern and I will authorize a return and refund your purchase price, providing the items does not show signs of customer modification or abuse.
4. Our Custom Imprinted Coffe Mugs are diswasher safe, but we encourage hand washing.

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