1. ALL our items are made to order with a shipping time frame of an average of 10 business days from receipt of payment or receipt of requested imagery/text.
2. Each listing will have specific ordering instructions. PLEASE read them completely before ordering.
3. We offer a 100% satisfaction policy. Email me with your concern and I will authorize a return and refund your purchase price, providing the items does not show signs of customer modification or abuse.
4. Our Custom Imprinted Coffee Mugs are dishwasher safe, but we encourage hand washing.

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